About our privacy policy

Shop-2-Api cares about your privacy. We therefore only process data that we need for (improving) our services. improve our services and treat the information we have about you and your use of our services with care. our services. We never provide your information for commercial purposes to third parties. This privacy policy applies to the use of the website and its services of Shop-2-Api. The effective date for the validity of these terms is 06/08/2022, with the publication of a new version the validity of With the publication of a new version, the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what it is used for and with whom, and under what conditions, it may be shared with third parties. These data may be shared with third parties. We also explain how we store your data and how we protect your data from unauthorised access. We also explain how we store your data and how we protect your data against misuse. the personal data you have provided us with. If you have any questions about our privacy policy, please contact our contact person for privacy matters, the contact details of which can be found at the end of this page. You can find the contact details at the end of our privacy policy.

About the data processing

Below you can read how we process your data, where we store them (or have them stored), what security techniques we use and for whom. security techniques we use and to whom the data is accessible.

Website Hosting: Xneelo

We contract web hosting and e-mail services from Xneelo. Xneelo processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. This is not personal data. Xneelo has appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. On the grounds of the agreement Xneelo is obliged to maintain confidentiality.

Server Hosting: Digital Ocean

We contract hosting from Digital Ocean for the database and processing servers which resides in Netherlands. Digital Ocean does not process personal data and does not have access to any data on the database or server. However, this party may collect metadata about the use of the services. Digital Ocean has appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. personal data. On the grounds of the agreement Digital Ocean is obliged to maintain confidentiality.

E-mail and mailing lists MailChimp

We send our e-mail newsletters with MailChimp. MailChimp will never use your name and e-mail address for its own purposes. At the bottom of every email sent automatically via our website you will see the unsubscribe link. You will then no longer receive our newsletter. Your personal data are stored securely by MailChimp. stored securely by MailChimp. MailChimp uses cookies and other Internet technologies that provide insight into whether emails are opened and read. whether emails are opened and read. MailChimp reserves the right to use your data for the further use your data to further improve the service and as part of this, to share information with third parties. share information with third parties.

Xneelo

For our regular business e-mail traffic we use the services of Xneelo. This party has This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. Xneelo has no access to our mailbox and we treat all our email traffic as confidential.

Payment processors: PayPro

For the processing of (part of) the payments in our webshop, we use the platform of PayPro. PayPro processes your name, address and residence details and your payment information such as your bank account or credit card number. credit card number. PayPro has taken appropriate technical and organisational measures to protect your personal personal data. PayPro reserves the right to use your data in order to further improve services and, as part of this, share (anonymised) data with third parties. All of the above guarantees regarding the protection of your personal data also apply to the parts of apply to those parts of PayPro's services for which it engages third parties. PayPro shall not retain your data for longer than is permitted under the statutory time limits.

General purpose of processing

We use your data exclusively for the purpose of providing our services. This means that the purpose of the processing is always directly related to the order you have placed. We do not use your details for (targeted) marketing. If you share information with us and we use this information - other than at your request - to contact you at a later date, we will not be able to do so. request - to contact you at a later date, we will ask you for your explicit permission. Your information will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound to secrecy by the agreement between them and us or by an oath of office. between them and us or an oath or legal obligation.

Automatically Collected Data

Data that is automatically collected by our website is processed with the aim of further improving our services. This data (e.g. your IP address, web browser and operating system) are not personal data. Cooperation with fiscal and criminal investigations In certain cases, Shop-2-Api can be obliged by law to share your data in connection with fiscal and criminal investigations. of your data in connection with fiscal or criminal investigations by the government. In such a case we are forced to share your data, but we will do so within the possibilities that the law offers us. against this.

Storage periods

We will retain your data for as long as you are a client of ours. This means that we will keep your customer profile until you indicate that you no longer wish to make use of our services. If you indicate this to us, we will If you indicate this to us, we will also consider this to be a request for forgetting. Pursuant to applicable administrative obligations, we must invoices containing your (personal) data, we will therefore keep this data for as long as the applicable These data will therefore be retained for as long as the applicable term lasts. However, employees will no longer have access to your client profile and documents that we have produced as a result of your instructions.

Your rights

Pursuant to applicable Dutch and European legislation, you, as the person concerned, have certain rights with regard to Under applicable Dutch and European legislation, as a data subject you have certain rights with regard to the personal data that is processed by us or on our behalf. Below we explain what your We explain below what your rights are and how you can exercise them. In principle, in order to prevent abuse, we will send Copies and copies of your data will only be sent to your e-mail address already known to us. In the event that you send the In the event that you wish to receive the data at another e-mail address or, for example, by post, we will ask you to identify yourself. identification. We keep a record of completed requests; in the event of a forgetfulness request, we administer an anonymous record. we administer anonymised data. All copies and transcriptions of data will be sent to you in the machine-readable machine-readable data format that we use within our systems. You have the right at all times to submit a You have the right at all times to lodge a complaint with the Personal Data Authority if you suspect that we are using your personal data in an wrong way.

Right of inspection

You always have the right to inspect the data that we process, or have processed, and which relate to you or can be traced back to you. or can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted We will send you a copy of all the data with a list of the processors that hold it to the email address we have on record. who are responsible for this data, stating the category under which we have stored this data. stored.

Right of rectification

You always have the right to correct the data that we process, or have processed, and which relate to you or can be traced back to you. or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. for privacy matters. You will receive a response to your request within 30 days. If your request is granted We will send you a confirmation at the e-mail address we have on record that the data has been modified. Right to restriction of processing You always have the right to restrict the data that we process, or have processed, which relate to you or can be traced back to you. You have the right to restrict the data we process (or have processed) that relate to your person or can be traced back to that person at any time. You can make a request to this effect to our contact person for privacy contact. You will receive a response to your request within 30 days. If your request is granted If your request is granted, we will send you a confirmation at the email address provided to us that the data will no longer be processed until you lift the restriction. will no longer be processed until you lift the restriction.

Right of portability

You always have the right to transfer the data that we process, or have processed, and which relates to you or can be traced back to you, to a third party. are traceable to you, to be carried out by another party. You can make a request to that effect to Our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is If your request is granted, we will send you copies or copies of all the information about you that we have about you that we have processed or that have been processed on our behalf by other processors or third parties. In all likelihood we will be able to It is likely that in such a case we will no longer be able to continue providing our services, as the secure interconnection of data files is no longer possible. In all likelihood, we will no longer be able to continue providing services in such a case, as the secure interconnection of data files can no longer be guaranteed. Right of objection and other rights You have the right to object to the processing of your personal data by or on behalf of by or on behalf of Shop-2-Api. If you object, we will immediately cease processing your data pending resolution of your objection. pending the settlement of your objection. If your objection is justified, we will make copies and/or of data that we (have) process to make available to you and then permanently cease processing. U You also have the right not to be subject to automated individual decision-making or profiling. subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you are of the opinion that If you believe that this is the case, please contact our contact person for privacy matters.

Right of portability

You always have the right to transfer the data that we process, or have processed, and which relates to you or can be traced back to you, to a third party. are traceable to you, to be carried out by another party. You can make a request to that effect to Our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is If your request is granted, we will send you copies or copies of all the information about you that we have about you that we have processed or that have been processed on our behalf by other processors or third parties. In all likelihood we will be able to It is likely that in such a case we will no longer be able to continue providing our services, as the secure interconnection of data files is no longer possible. In all likelihood, we will no longer be able to continue providing services in such a case, as the secure interconnection of data files can no longer be guaranteed. Right of objection and other rights You have the right to object to the processing of your personal data by or on behalf of by or on behalf of Shop-2-Api. If you object, we will immediately cease processing your data pending resolution of your objection. pending the settlement of your objection. If your objection is justified, we will make copies and/or of data that we (have) process to make available to you and then permanently cease processing. U You also have the right not to be subject to automated individual decision-making or profiling. subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you are of the opinion that If you believe that this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics

Through our website, cookies are placed by the U.S. company Google, as part of the "Analytics" service. We use this service to track and get reports about how visitors use the website. This processor may be obliged under applicable laws and regulations to provide access to these data. data. We have not authorised Google to use the analytics information obtained for other Google services. services.

Cookies from third parties

In the event that third-party software solutions use cookies, this will be stated in this privacy statement. privacy statement.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, on this page you will always find the most recent version. If the new privacy policy affects the way we already process data collected about you, we will inform you by email. We will notify you by email if a new privacy policy affects the way we process information we have already collected from you.

Contact details

Shop-2-Api
Beukmolen 8044 TA Zwolle The Netherlands
Tel: (062) 946-5495
E-Mail: info@shop2api.com
Contact person for privacy matters
Adriaan Coetzee